Remember when you said you wanted to make a difference? Here is your chance.

Align yourself with an organization that has a reputation for excellence! Cedars-Sinai was awarded the National Research Corporation’s Consumer Choice Award 19 years in a row for providing the highest-quality medical care in Los Angeles. We also were awarded the Advisory Board Company’s Workplace of the Year. We provide an outstanding benefit package that includes healthcare, paid vacation, and a 403(b). Join us! Discover why U.S. News & World Report has named us one of America’s Best Hospitals. 

What you would be doing in this role:

Under the general supervision of the Manager, Gift Administration, the Donor Services Associate, Gift Administration, provides gift administration, processing and posting of all types of philanthropic gifts to Cedars-Sinai. In addition, the Donor Services Associate is responsible in maintaining quality, accuracy and implementation of current and future Development Operations Business Rules. 

• In coordination with other members of the gift administration team, timely and accurately enter all types of gifts, payments, and pledges and constituent data into the database. Make gift adjustments.
• Enter and update donor constituent information into Raiser’s Edge. Understand the business rules and policies/procedures pertaining to data and relationship management.
• Assess gift conditions and evaluate gift placement (i.e. fund/account) recommendations to accurately reflect donor intent for appropriate fund and account designation in accordance with institutional policies and procedures.
• Follow the daily gift administration process from “gift intake to finalization” (i.e. gift collection, gift review and categorization, tracking, batches, commitment, system scripts, receipting, etc.).
• Handle entry of complex and sensitive commitments (i.e. planned gifts, wires, pledges, etc.).
• Import files of gifts, pledges and payments into the database.
• Communicate with donors, as necessary, regarding inquiries/commitments and with a high level of customer service.
• Work efficiently and effectively autonomously within the team and as an individual.
• Complete standard receipts, acknowledgments and reminder processes, as needed or directed.
• Assist in the application of operational business rules and follow business processes to ensure quality (i.e. utilization of gift date, appeal, campaign, fund, etc.).
• Liaise with Advancement team members, CS partners regarding gift administration inquires.
• Timely filing and/or archiving of gift information and backup documentation.
  

Requirements:

• High school diploma or GED required. Bachelor's degree preferred.
• A minimum of 2 years of relevant experience preferred.
• Experience with Raiser's Edge highly preferred.

Skills Sought:

• Computer, data entry and/or accounting background.
• Basic financial knowledge including billing information.
• Knowledge of stocks and bond transaction procedures.
• Skills in working independently, be resourceful and capable of making decisions.
• Ability to handle a high volume of work while maintaining accuracy and adjusting to changing workload during peak periods.
• Ability to be flexible and cooperative in a collaborative, fast paced, donor-centered and dynamic environment.
• Excellent communication skills in handling external clients, Board members, and inquiries from the public.
• Experience with Raiser's Edge or other fundraising database system essential.
• Professional experience providing customer service and problem resolution.
• Computer proficiency using Microsoft Office products.

Why work here?

Beyond outstanding employee benefits including health and dental insurance, vacation, and a 403(b) we take pride in hiring the best employees. Our accomplished staff reflects the culturally and ethnically diverse community we serve. They are proof of our dedication to creating a dynamic, inclusive environment that fuels innovation.